Your WoW Floating Mat has a one-year Warranty period from the date of purchase.
When returning the product under this one-year Warranty, reasonable evidence of the date of your original purchase must be provided to qualify for these Warranties. The original sales receipt is your best proof of purchase
This Warranty does not cover:
a) to the extent permissible by law, consequential damage or loss or failure due to accidental damage, impact, misuse or negligence of any third party;
b) fading or slight variations in product colour;
c) damage caused by cleaning;
d) damage and loss caused by use other than in accordance with the Safety Instructions and Owner’s Manual;
e) damage arising out of any ‘force majeure’ event including but not limited to act of God or war;
f) loss or damage to the product from towing or incorrect tethering;
g) surface snags, scuffs and tears from sharp objects, including metal objects, nails, belt buckles claws, swim suit ornamentation, jewellery, other water toys, etc.; or
h) wear and tear from normal use and weathering, including fading from UV light.
This one-year Warranty shall not extend to anyone other than the original purchaser of the product.
If returning the WoW Floating Mat, it is the customer’s responsibility for shipping and tracking shipment back to the Company and the Company only takes responsibility after signing for the delivery.
The following statement applies if the supply of the WoW Floating Mat to you is a consumer sale as defined in the Australian Consumer Law. In this statement, ‘Our’ means ‘the Company’, and ‘goods’ means ‘WoW Floating Mat’.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Not withstanding the preceding clause, the liability of the Company is limited to the extent permissible by law and at the option of the Company to replace the product or the supply of equivalent products or the payment of the cost of acquiring equivalent products.
To the extent permitted by law, all other warranties whether implied or otherwise, not set out in these warranty terms and conditions are excluded and the Company is not liable in contract, tort (including, without limitation, negligence or breach of statutory duty) or otherwise to compensate you for:
a) any increased costs or expenses;
b) any loss of profit, revenue, business, contracts or anticipated savings;
c) any loss or expense resulting from a claim by a third party; or
d) any special, indirect or consequential loss or damage of any nature whatsoever caused by the Company’s failure in complying with its obligations.
The benefits given to you in this warranty are in addition to other rights and remedies under a law in relation to the product(s) to which this warranty applies.